Cinely, operated by Minu Pte. Ltd., respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the Cinely application and website.

Information We Collect

We may collect information you provide directly, such as your name, email address, account details, support requests, and the content or prompts you submit to use the Service. We may also collect technical information such as device, browser, IP address, usage, and diagnostic data.

How We Use Information

We use information to provide and improve the Service, create and manage accounts, process purchases, provide support, maintain security, prevent fraud, and communicate about the Service where permitted by law.

Payment Information

When you make a purchase on our website, payment processing is handled by Stripe, Inc. We do not collect or store your full card number, CVC, or other sensitive payment credentials on our servers. Stripe processes your payment data in accordance with its own privacy policy and PCI-DSS standards. We receive only limited transaction information, such as the last four digits of your card, transaction amount, and status, necessary to manage your account, provide support, and prevent fraud.

How We Share Information

We share information with service providers that help us operate the Service, including payment processors and infrastructure providers. We may also disclose information when required by law or to protect the rights, safety, and security of Cinely, our users, or others. We do not sell your personal information.

Data Retention and Security

We retain information only as long as reasonably necessary for the purposes described in this Policy, including legal, accounting, and security requirements. We use reasonable administrative, technical, and organizational measures to protect information; however, no method of transmission or storage is completely secure.

Your Choices

You may update certain account information through the Service. To request access, correction, or deletion of your personal information, contact us using the details below. Some requests may be limited by legal obligations or legitimate business needs.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the date above when changes take effect.

Contact Us

For privacy questions or requests, email support@minu.ai.

Your use of Cinely is also subject to our Terms & Conditions and Refund Policy.